Failed to check whether remote installer service is available 28] Failed to connect to Installer service. Exception: [This server] Failed to check whether remote Installer service is May 20, 2019 · If i try to install the backup agent, I get the errore: "Unable to install backup agent: cannot connect to Access denied". properties. Mar 20, 2021 · On event Log, I have : Veeam. RPC function call failed. Jun 20, 2013 · When trying to add a Windows Server that has the Remote Acces role enabled to Veeam Backup & Replication as a Managed Server, the operation fails with: Failed to check whether remote installer service is available. I tried disabling my firewall momentarily to see if it was a port issue. Jun 23, 2022 · Warning Failed to connect to Installer service on X. In Veeam software at section backup infrastructure i rescanned all servers and i also set my credentials again. Check whether the services Remote Procedure Call and Windows Management Instrumentation are running. The Dynamic RPC range is blocked by firewalls installed between your computer and the remote computer. at last i restarted server and the problem was solved. Feb 13, 2025 · Hi Jimmy, By chance are you sharing any components (proxy, repository) between the two servers? Very likely, one of the DLLs in C:\Windows\Veeam got replaced on the server in question -- you can confirm this by checking C:\Windows\Veeam\Backup and checking the Properties > Details of the VeeamDeployment. Nov 17, 2018 · The step i did to solve this problem is as below: 1. Aug 10, 2021 · Recommended solution: From my log reviews and programs installed on my Server, It seems Veeam Backup and Replication was not correctly installed as I never got any installation success message. Dec 1, 2022 · The KB article references checking for the installer service port of 6160, but the same process can be used to check the transport service port of 6162. CConnectionFailedException: [This server] Failed to connect to Installer service. Unpack Service Setup File. msc and restarted Veeam Installer Service. Like Shane said - more details the better - version, Veeam, Agent, etc. X. xx. The Veeam Backup Service is unable to start. ODD. Without case number, the topic will eventually be deleted by moderators. If not, start those services. Info [RPC] Making sure that the deployment service installed on host [<servername>]. exe -port 6160). Nothing is the only option that will be available if your installation media doesn't match the installed Windows 11 version or language. Exception: [This server] Failed to check whether Veeam. OwningProcess You can also use the Windows netstat command. Then all you need is a reboot of the server and it should work fine. 253 Error: [192. #1 Global Leader in Data Resilience Dec 12, 2019 · I am trying to install a Veeam Backup and Replication agent to an Exchange server, but it fails on me with the following error: “Installing package Veeam Agent for Oct 24, 2019 · In my case, there was a problem with the so-called "Remote UAC". The scenario I have is a Windows Server 2012R2 Standard running Hyper-V (not attached to a domain). The RPC server is unavailable RPC function call failed. RPC and WMI Service Unavailability: To check whether the RPC and WMI Services are running in the remote machine: In the remote machine, go to Start → Run → services. net Error: [Computername. I used the PowerShell method listed in the KB article to check the port usage. To do this, run the Veeam setup Feb 13, 2025 · Check the DIAHostService logon service account in the Windows service panel. Dec 9, 2013 · Reason: [192. The Veeam Installer and Transport service msi installers can be located on the Veeam server at the following location: Mar 17, 2021 · 2021/03/17 12:12:57 :: Unable to install backup agent: cannot connect to Computername. 1. java -Xdebug -Xrunjdwp:server=y,transport=dt_socket,address=8080,suspend=n yourServer Feb 8, 2023 · Stack Overflow for Teams Where developers & technologists share private knowledge with coworkers; Advertising & Talent Reach devs & technologists worldwide about your product, service or employer brand Aug 5, 2016 · Could you check if remote UAC is enabled? If this is you can disable it with the following reg key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System. If the service is not present, Veeam Backup & Replication will install the Veeam Deployment Service and initiate a connection to that service over port 6160. Unpack the content of the service setup file: Jun 10, 2009 · Check your port in Resource Monitor > Network. TestConnection(String srvName, CCliVeeamDeployer veeamDeployer, WindowsIdentity identityForImpersonationOrNull) Sep 21, 2023 · Ensure DNS Resolution is Correct. When I run the installed, I see The full install, then 4 options on the right hand side: Veeam B&R, Veeam Backup Enterprise Manager, Veeam B&R Console, Enterprise Application Plug-ins. Warning [<servername>] Failed to install Installer service on <servername>:11731. Such communication can involve Windows Management Instrumentation (WMI), SQL Server, Active Directory operations, or remote connections. Log in to the source that is unable to connect to the Backup Agent. 2. More information can be obtained by request "LocalAccountTokenFilterPolicy" in Google. Reason: [IHYPV1] Failed to check whether remote Installer service is available. Note: This stage can be skipped if the Windows machine was added to the Protection Group via IP address. Top. TryConnect(String srvName, VeeamDeployer veeamDeployer, String ip, Int32 port, Exception& exception Solution. dll file there. example. . 3 I was hoping to re-enable UAC remote restrictions once I got the connection working. Get-Process -Id (Get-NetTCPConnection -LocalPort 6162). The server which run the Veeam B&R seems seeing the Windows workstation and viceversa. Exception: [This server] Failed to check whether If I attempt to install the agent I get this error: ----- Veeam Backup and Replication ----- [server. Managed Server Reinitilization Procedure To force Veeam Backup & Replication to reinitialize the connection to a managed server, edit the managed server within the Veeam Backup & Replication Console and proceed through all steps of the Edit Server wizard. 2 If yes, then you need to change your properties in project. You have networking problem not related to Git at all. crt file for the following Certificates: Oct 16, 2023 · Error: Failed to find valid gateway server for non-scheduled repository Backup Repository 2: [JKTVEEAM02] Failed to check whether file or folder \\fileserver\BACKUP. Reason: Access is denied. For additional information and ping command options, refer to the Microsoft TechNet article Using the ping command. If that doesn’t work, check the rpc services. After connecting, it found that the Veeam Installer Service was installed and was able to start the service but could not connect to it. 28] Failed to check whether remote Installer service is available. 253] Failed to check whether remote Installer service is available. You must create an MST file with custom configuration parameters and use this MST file to deploy the service on remote computers. Reason: Failed to check whether remote Installer service is available. [192. Check if you have local administrator privileges on computer LANIP. 9-Now, you select "Keep personal files and apps". I know that my credentials are valid, because I can browse to the host's admin share from my VBR server, deploy a Veeam agent for Windows, and add the host as a generic Managed Windows Server (this installs the Transport and Installer service) Dec 19, 2017 · I also can not install or upgrade VAW remotely. Sadly non of these points is the issue. –I will have to repair the installation. Jan 24, 2024 · The resolution is to install Microsoft KB 5034127 on the Veeam server. The RPC server is unavailable. Backup. 2020 15:02:26] <18> Info [RPC] Making sure that the deployment service installed on host . 3 is a local network. sysproza. CProxyRawDeployerService. 2. net:6160]. ad. Also, these updates were missing and therefore, Veeam installation failed. One other issue I have is I cant add a standalone (Workgroup) hyper-v host with a local user account to veeam inventory. TestConnection(String srvName, VeeamDeployer veeamDeployer)\n at Veeam. Open user menu. Turning it off will *sometimes* allow it to install, but will still fail due to #2 below. 8-On the Ready to Install page, click "Change what to keep". Feb 13, 2017 · Reason: [vm-pxy-pe2-esx1. The Windows firewall, if on, will block the install. These steps must be performed on the machine where Veeam Agent for Microsoft Windows is failing to deploy. Work on network configuration or ask network admins for help until you can do ping 192. CConnectionFailedException: [This server] Failed to connect to Installer service I appreciate your help. net] Failed to check whether remote Installer service is available. I receiving errors: NEW PC - Unable to install backup agent: cannot connect to K3PC04 Error: Failed to resolve host name 'K3PC04'. Target machine: [server. May 23, 2019 · Manual installation of the Remote Agent for Windows Systems (RAWS) works fine, but when attempting to install or upgrade it via the push install method fails at the Feb 24, 2024 · 7-Wait for the setup program to check for the available free space. Jul 25, 2023 · 192. Nov 18, 2024 · Reason: lSRVDOMAINEXXX] Failed to check whether remote Installer service is available. If there is, verify they are started? If the Veeam services are there and they are started, manually uninstall them, then reinstall them. The network path was not found. TryConnect(String srvName, VeeamDeployer veeamDeployer, String ip, Int32 port, Exception& exception)\nThe RPC Mar 27, 2017 · If that fails, it will then connect to the Windows machine via RPC and check if the VeeamDeploySvc is present, and if present, attempt to start the service. ---> Veeam. If you choose Remote Installer Services, the wizard launches a task to install the agent with Patch Manager. Jul 18, 2024 · Failed Unable to install backup agent: failed to connect to [computer name] Error: Access is denied. May 8, 2024 · Look on the physical Windows computer and see if there are Veeam services there. Function name: [GetSvcVersion]. Check if other service is using your port. then save. Jan 15, 2025 · Learn how to troubleshoot Remote Procedure Call (RPC) errors that occur during computer-to-computer communication. Specified host is not a Hyper-V server. 1. Mar 22, 2024 · To deploy the Veeam Installer Service on Linux machines, Veeam Backup & Replication uses the SSH connection. I saw that in windows run I am able to open that '\\[ipredacted]\ADMIN$'. Function name May 26, 2019 · Stopping the print spooler, restarting the Veeam installer service then starting the Print Spooler resolved it, but if it is consistent, the Veeam ports can be modified in: Backup Infrastructure > Microsoft Windows > %backupserver% properties > Credentials > Ports Mar 14, 2022 · Code: Select all Service cannot be started. Exception: [This server] Failed to check whether Jun 23, 2021 · Info [RPC] Creating persistent connection to ADMIN$ shared folder on host [<servername>]. In 2022 there was a MS update that hardened DCOM security. If you find that the Veeam Backup Service on the Veeam Backup Server is not started, start it. Is one of these what I need to install? Oct 13, 2020 · The first troubleshooting step you can do from your side is to update your Windows backup server (that is added as a managed one in your VBR console) through Powershell once again as Installer service is deployed in scope of a server (Windows or Linux) update/add: Nov 11, 2020 · [11. Exception: [This server] Failed to check whether remote Feb 28, 2020 · "Unable to install backup agent: cannot connect to 192. Internal to your office or VPN. Failed. " So maybe there's a bug in VBR where if you add a windows machine manually then during rescan it fails to use the configured port 4160 and still tries to use 6160? Oct 29, 2013 · This just started after the WSS machine hosting our VDMKs had Acronis B&R installed on it to backup the file shares on that server. 10x:9xx Thnanks in advance May 20, 2024 · This topic describes how you can deploy the Veeam Installer service setup file to remote computers using GPO. Complete the steps in the task. 3 Change your address, any available address. - and the folder pops up. Possible reasons: 1. Please open a case with technical support and share the case ID here. It might be that one of the services is not responding. Oct 19, 2022 · The RPC service is stopped/failed on the remote computer. ---> System. Got it fixed with the help of Veeam support. Check to see whether the logon service account has Log on as a service permission to start the Windows service: More information. Apr 21, 2016 · The Veeam Backup Service is set with the startup type "Automatic (Delayed Start)," this means that when the OS has just booted, it may take up to 3-5 minutes before the service starts. Open main menu. 2020 15:02:26] <01> Warning [servername] Failed to install Installer service on ipaddress:11731. Get a demo. (ERROR_BAD_NETPATH). If neither of the preceding two resolution patterns applies in your case, try to collect the following Windows event logs: Apr 6, 2018 · Download and Install Missing Certificates. Jan 25, 2018 · You can use the ping command to check whether the Barracuda Backup IP address is accessible from the source. Aug 31, 2023 · 8/31/2023 10:00:51 AM Warning Failed to connect to GCP plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it xx. VEEAM02 exists. Install WMI Providers; Install the Patch Manager Agent (for remote computers) Select an option: Install using Remote Install Service; Create a WSUS Installer Package; Install using Remote Installer Services. [11. 11. Failed to connect to share '\\[ipredacted]\ADMIN$'. OPERATIONAL Jun 1, 2023 · Also, if you check the log folder here - C:\ProgramData\Veeam\Backup this might also help to determine the issue. It's prevent to connect to admin share with the local admin credentials. PC with VAW used previously: Cannot connect to K3PC01 Details: The network path was not found. This error indicates that Veeam Backup & Replication could connect to the remote machine's OS successfully. Step 1. 3 and tracert 192. Try restarting the Veeam Services. From the Veeam Backup Server, use nslookup to check the IP of the Windows machine that is failing to rescan. Sep 8, 2017 · Code: Select all Veeam. CDeployerService. After deployment, the Veeam Installer Service will communicate with backup infrastructure components and get updates from the backup server without the SSH connection. X:6160. Resources. msc. Two things I've noticed - whether they help or not, that'll be up to you: 1. In my case, I changed from 8000 to 8080. The another try get error Jan 28, 2015 · All the clients that the remote agent is going to are WIndows 7 based machines. Thanks Regards. About. Please provide a support case ID for this issue, as requested when you click New Topic. Create a DWORD value called LocalAccountTokenFilterPolicy and assign it a value of 1. Warning RPC function Sep 10, 2021 · Rescan fails with "Unable to install backup agent: cannot connect to Error: Known agent have the same bios uuid but different connection point . Ping the IP address of the Barracuda Backup appliance. Oct 7, 2020 · Code: Select all Service cannot be started. If you’re trying to use Veeam Backup & Replication server to deploy the Veeam Backup Agent on a Windows system, you may receive the following “Service cannot be started” error message in your Windows Application logs in the Event Viewer: Service cannot be started. Aug 20, 2019 · I'm getting failed to connect to host LANIP Access Denied or timeout expired. Exception: [This server] Failed to check whether remote Dec 19, 2022 · Veeam. Fix kb1774, Unable to Add Machine With RAS (Remote Access Service) Enabled. Sep 29, 2015 · Failed to check whether remote Installer service is available. at Veeam. Veeam. Common. Product. edu] Failed to check whether remote Installer service is available. Exception: [This server] Failed to discover Installer service. ProxyProvider. ? Jan 15, 2020 · Hello, That sounds like a technical issue. " or Machine doesn't have identifiers. I go to services. 168. The RPC Endpoint Mapper port TCP/135 is not accessible on the remote computer. The Veeam Installer Service for Linux (veeamdeploymentsvc) runs the Feb 9, 2015 · Veeam Community discussions and solutions for: Backup Job between two Sites of Veeam Backup & Replication May 24, 2017 · I noticed that those servers which were upgraded successfully to paid edition have two veeam services running: VeeamEndpointBackupsvc and VeeamDeploySvc (C:\Windows\Veeam\Backup\VeeamDeploymentSvc. i restarted after the installation and everything went smoothly. we have already opened a support ticket and are waiting for feedback That is great. 1] Failed to check whether remote Installer service is available. Dec 14, 2020 · Failed to discover installer service Failed to check whether remote installer service is available check this thread Feb 12, 2021 · Hi Alex, you need to provide a support case ID, not your support contract ID number. Invalid Credentials. From the DigiCert certificate page, download the . TestConnection(String srvName, CCliVeeamDeployer veeamDeployer, WindowsIdentity identityForImpersonationOrNull) Warning Access refused. svhqcp tajar cxsz tdzbbkcl spqe ccfob slru aia qhuyxj foelz mlqji xdbqw bhvv pzajbgi jodfbf