Meraki hardware replacement. All Cisco Meraki hardware produc

Meraki hardware replacement. All Cisco Meraki hardware products come with either a one-year or lifetime warranty, as specified on the relevant Cisco Meraki data sheet. Sep 16, 2021 · What is the meraki SLA for hardware replacement and warranty ? I thaught it was Next Business Day ? I had hardware fail and have been told they don't have any parts in Australia ? How can this be the case ?? How can cisco not have a good spare parts inventory to cover all the active service contracts ? Jun 6, 2024 · Meraki typically provides support for a given product for a period of five (5) years after the EOS date. It involves pre-staging, configuring the replacement, and letting it check into a network identical to the existing MX network. Feb 1, 2023 · As the name suggests, this process turns the replacement device into a clone of the original Meraki MX. 5 days ago · Meraki End-of-Life (EOL) Products and Dates Last updated; Save as PDF Summary; End-of-Life Products; Click 日本語 for Japanese. As per the device's replacement warranty, Cisco Meraki can replace a faulty device. Examples of Cisco Meraki hardware assets include: Switches; Smart cameras; Sensors; Access Points; Firewalls; Meraki . After adding the replacement MX to the newly cloned network it needs to be brought online to pull its initial configuration and firmware update. Sometimes devices are facing benign issues that support can help resolve, which is a better solution than waiting for a replacement. Cisco Meraki may find it necessary to discontinue products for a number of reasons, including product line enhancements, market demand, technology innovation, or if the product simply matures over time and needs to be replaced by something functionally richer. Sep 5, 2024 · The issue is that original Meraki hardware doesn't have the chip capacity for what's in store for the next features and the Catalyst line of switches do. Unless you have purchased Cisco RMA Upgrade, advance replacement orders will ship within 1 business day on a best case effort basis. This method is best done early as a contingency rather than a solution after hardware failure. May 21, 2025 · In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the hardware was shipped in. Jun 6, 2025 · In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the hardware was shipped in. Feb 23, 2023 · Once you have received a replacement MS switch, you can clone your configuration from your old standalone switch to your new switch by following the instructions in this document 'Switch Cloning'. Additional information about Cisco Meraki’s hardware warranty can be found in Cisco Meraki’s End Customer Agreement. Meraki forms part of Cisco since Cisco purchased the brand in 2012. Where available, Cisco will provide Advance Replacement for eligible Hardware. Meraki Go support will help ascertain if a hardware replacement is required. This allows for the replacement MX to be pre-staged for deployment without removing the existing MX or changing any configurations. If the switch to be replaced is a stack member, however, consult the instructions in our switch stacking documentation, under the section Replacing Mar 29, 2023 · Step 1: Contact Support. Mar 3, 2022 · If the discontinued product is not available for replacement or repair of an in-warranty return, Cisco Meraki may replace the discontinued product with functionally equivalent hardware and transfer the remaining license term from the replaced product to the replacement hardware. Jun 11, 2025 · How does the hardware warranty relate to licensing? The hardware warranty is tied to the hardware unit, not the license. Jun 3, 2025 · Bring the Replacement MX Online. Hardware with a fixed-term warranty (for example, 1 year) has a 1-year warranty, regardless of the license. Dec 11, 2016 · The following Meraki Now service tiers, which have optional Onsite support in many locations, are available on all Meraki MR, MS, MX, Z, and MV hardware products purchased from Cisco® or a Cisco certified reseller. But there is a way to obtain replacement faster than next-day ? Customer would like to have an hardware replacement in 4 hours (24x7x4) Regards. Cisco Meraki develops various IT products, specializing in network equipment. The original hardware packaging includes device serial number and order information, and may be required for return shipping. MARC Meraki Now – Hardware-only replacement services Meraki Now Onsite – Hardware replacement with onsite service technician included Service Level Service Description Meraki Now Onsite 24 x 7 x 2 Two Hour Response for Remedial Hardware Maintenance, twenty-four (24) hours per day, seven (7) days per week, including Cisco observed holidays. May 20, 2025 · What is Meraki hardware? Cisco Meraki is a multinational provider of IT hardware. Meraki Now – Hardware-only replacement services (optional Onsite services, where available) Hardware Service Options 24x7x2 5 days ago · Unless you have purchased Cisco RMA Upgrade (fomerly Meraki Now), advance replacement orders will ship within 1 business day on a best case effort basis. However, in order to satisfy all stakeholders and minimize both downtime and cost, troubleshooting must be done to determine if an RMA is the correct path to follow. The RMA Only option provides full unit replacement and optional onsite resources. Apr 1, 2025 · When determining if a switch is faulty, the following checks must be made. If the discontinued product is not available for replacement or repair of an in-warranty return, Cisco Meraki may replace the discontinued product with functionally equivalent hardware and transfer the remaining license term from the We would like to show you a description here but the site won’t allow us. Mar 7, 2018 · All Cisco Meraki MS switches include a limited lifetime hardware warranty that provides next-day advance hardware replacement. Jan 17, 2024 · This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with active subscription licenses that include technical support services. Hardware that has a lifetime warranty (for example, the MR24) is warranted for the life of the hardware. At this time I would already start looking at the refresh and feature strategy your company wants to go for and steer new purchases accordingly. xllaxoc hmue edt wms frq rutyd ldejdu hak rhtl tjx