Sophos xg user portal. Management platform .

Sophos xg user portal I have been tasked with rolling out MFA and thus OTPs for all of my users when connecting to Sophos Connect/User Portal. They were reported via the Sophos bug bounty program by an external security researcher. They work when logging in to the VPN/ But when I try to go to the user portal, I get a username/pw/captcha prompt, but no 2FA passcode prompt. However, these settings define access with all XG interface IPs. STAS - not adding users to groups, all STAS users are in Open Group Our STAS users are added to Open Group instead of AD group. (Ping test and telnet to port 443 and 7443 success) After a few minutes, all their external URL unable to access as NAT have been configure inside Firewall(Sophos) (Ping test and telnet to Hi Sophos Community, As the title suggests, when users login to the User Portal and attempt to download the SSL VPN Client and config for Windows the download Sophos Community - Connect, Learn, and Stay Secure I feel like a fool asking this - but do you need to create a network access rule to allow access to the User Portal externally? Internally it's fine (on the local LAN), but it's not answering on 443, it just times out on the public IP. I thought it would be available by default via port 443 as long as the Device Sophos Community - Connect, Learn, and Stay Secure AD users with option (b) =>limited for log on to specific AD computers only, although they are logged in on the PC they are limited to (Windows Logon), they fail to log in to both the sophos captive portal and the sophos user portal. Kellen Salzman over 3 years ago. CERTIFICATES: CA. Sophos XG WAF can't communicate directly to the User Portal, but if you have a Web Server capable of Reverse Proxy, you could use It as a "middle man" between the WAF and the User Portal. everything was working fine but suddenly captive portal stopped showing and everyone can now access my internet. It will be served on any port that is in a zone where the zone is configured to allow User Portal. 0 MR1 with EoL SFOS versions and UTM9 OS. (Beside Email Quarantine). To have the backup line not unused, we use it for SSL VPN (which works without problems). Sophos XG Firewall v17. 4 MR-4), and it looks like one of my internal subnet is blacklisted. Let us know. UTM has this configuration settings since quite some time and the oldest request regarding this "feature" in the xg product line is seven years old. Data transfer threshold: 5242880 Bytes . If I delete the user nothing is changed in the menu structure. Leider kann ich mich dort nicht mehr einloggen Sophos Community Hi, I have several firewalls on which no captcha is displayed in the user portal, although it is configured. Those machines are always receiving a RST/ACK when they try to connect to the firewall portals (user, authentication, admin). I cant' connect to the User Portal from WAN, of our Cyberoam migrated to Sophos OS. I would like to customize the User Portal. I found that CAA still works if you add the OTP to the PW, but that kind of kills the whole seamless login aspect of CAA making it kind of a PITA to use. Sure i know to configure the user portal I need an explanation for this: Starting Nmap 7. The problem is, that the user portal is only listening on the active WAN interface, not on the backup one. "User Portal listen addresses") mit allen IP Adressen auf denen das UP erreichbar sein soll (Externe UTM IP, LAN IP, XYZ IP, ) "User Portal access networks" unter UP als "Allowed Networks" eintragen; Unter "Advanced" die "Listen Address" auf "Any" setzen und Port z. I host a WebServer and I would like to publish User Portal too, but they can't share the same 443 port. Are you trying to access using the FQDN or the Public IP of the XG? Try also using incognito mode, as sometimes the browser might cause issues after a new certificate for frequent site changes. Sophos user, admin and reseller. I don't understand why the UserPortal of my Sophos XG is still accessible from WAN. As far as I understand this means that if the user download+upload traffic doesn't reach 5 MB in the last 3 minutes, the XG will logout the user If so, you could try to do a tcpdump to see if the packets are arriving to the XG on port 4443. But users that are connected by LAN>>wifi router are not gettin captive portal and getting internet directly. I believe the gd_bundle. As I am new to sophos Hello Guys, i wan´t to connect to Userportal from WAN, i allowed the connection from WAN in the XG Settings. To verify, go to Administration > Admin & User Settings>Admin console and end-user interaction and checkAdmin console HTTPS Port. Sophos XG 18. 14. (This indeed does work. Follow this KB Article to SSH into the XG firewall: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility Select Option 5 (Device Management) > Option 3 (Advance Shell) I have made some changes in the NAT rules and suddently i lost access of the user portal (Admin) and unable to retrieve the same. If you disable the VPN Portal, the connection is not enabled. I followed the instructions to set up a remote SSL VPN and have come to test the process. This article will deal with User I still cannot log into the User Portal even with a newly created user account. 0. and i guess it needs an extra configuration on that side to complete the process. 2 - . Es existiert kein User Portal, es existiert kein Aufwand für den IT Administrator. By using our site you agree to our use of cookies. Hotfix for v17. Currently the domain has a public record for Sophos Community - Connect, Learn, and Stay Secure XG SSL VPN User Portal and OTP Tokens. Der wohl noch bessere Ansatz wäre jedoch Sophos ZTNA - Dort kann nämlich der User keinerlei Interaktion machen. In the end, something has to deliver the code and that is http service. xyz . Hi Karlos, thanks for reply. 0 Just wanted to confirm whether it is advisable to allow access to the user portal over WAN over 443? Is there any best practice for this? I am just concerned having the Sophos firewall available on the internet over 443. co. I can ping, I can even connect in SSH, but as soon as it is a https connection to the firewall always the same : RST/ACK after a SYN I am using a Sophos XG firewall (Version 19. 5) and I have 2 WAN interfaces on that (1 active, 1 backup in the WAN link manager). But after applying, when I try to access the USer Portal, it still shows that it's not secured. When we trying to login user portal to download the VPN client it's reattempting the login page and not login inside. Then they do not have to remember to add the https users that are connected directly to lan network are getting captive portal and it is working fine. I configured XG as follows. Sophos Community - Connect, Learn, and Stay Secure My intention is to access this XG firewall admin portal or user portal from any part of the world by means of using dynamic dns hostnames I registered. Private Setup: XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18. Device access has been configured to allow HTTP(S), User Portal, PING and SSL VPN from WAN. 10. Now, there is no link to download the Windows SSL VPN software --- it just has SSL Connect. just picking a random of those attacking IP, I found 122 attempts in 2 minutes. Die Pakete kommen auch dort an, aber laut trace gibt es einen Verstoß gegen die ACL: Violation; Local_ACL. You simply authenticate to XG with any method (like user portal) with surname. Sophos integrations; Free tools; Services. Release Notes & News; If you have your XG sync with Central you can try to connect from there. uk (443) what port/address will the VPN use? Can it use the same address? 2. Allowing Admin from WAN is not a best practice. I still cannot delete the old account because it says it is in some firewall rule etc. go to Authentication > OTP > Settings and check if enabling SSL VPN and/or User Portal will also enable OTP for clientless VPN. xyz -> User Portal Login After evaluating an XG via an ISO on a PC & multiple NICs with no problems we bought an XG85 appliance which arrived yesterday. I suppose I could assign . Black login has Authenticated clients, and SFX outlook add-on. mydomain. Cancel +1 lferrara over 7 years ago. auf 1443 On my Sophos firewall, wan still appears to be open even though I have closed the user portal in the wan section under device access. Can anyone help me? Firewall XG 105. Latest ver/ XG210 (SFOS 17. Hostname matches cert. If you have enabled OTP for user portal then you need to use "Sophos Sophos Connect using the Provisioning file uses a mechanism to update the file. Hi there, I am using a Sophos XG 115 firewall. This is not possible as the Sophos Logo is a part of Web GUI designed for XG appliance. Just a formal question: Why do you use the User Portal in the first place. 5 MR12 and older; Remediation. The sophos firewall is located behind the ISP vdsl modem . 5 MR8 through MR12, and v18. The file in blue is the output for Copernicus along with the matching name without the extension. crt is given if you choose "Other" when downloading from GoDaddy. 4 to a different interface, lie and call it LAN, then assign the user portal to 443 which it only has . 91 ( https://nmap. Discussions Sophos user portal is not accessible from the network. Access the user portal. when I am outside the private/local network, I cannot even access the Sophos using the WAN IP which has already been forwarded with my SSL port . Used the USER portal on port 11443 Welcome to Sophos XG Community! Yes, your users can create exceptions for allowed and blocked email addresses from their user portal (tested with v17. To access the software download area: Click on Download client I have one user that the vpn menu is missing from the menu when you login to the user portal. The client should be able to login to the User Portal only over gateway. 0/24) I have ISP uplink with a single IP. /importing-user-definitions-into-xg-firewall-after-v18-0-mr3-and-v17-5-mr14. 5 available. Normally we just log the Sophos Home portal; Support Tools. Important note about SSL VPN compatibility for 20. The aliases (. Setup a VPN instead. Ich möchte gern durch diesen Tunnel auf das User-Portal zugreifen. local, Netbios=test Usersyntax: surname. User; Site; Search; If we have a SSL remote client are we able to download Sophos VPN client from the User Portal or we need to use the 3rd party VPN client I was able to resolve the issue. Release Notes & News; Discussions; Recommended Reads; Thank you for contacting the Sophos Community. Cancel; Vote Up 0 Important note about SSL VPN compatibility for 20. Go to the captive portal and click Click Ensure you're accessing it on the specified port. I find this a nuisance, because one of the interfaces is a private IP and when the user sends connect he tries first on it, then goes to the next and connect. We also tried to add a firewall rule to enable access to WAN interface an network Port2:0 but could not connect to user portal . On CLI> Go To 5:Device Administration>3 Advanced Shelland type the following command psql -U nobody -d corporate -c "select desti I created a user in the Authentication section. console> system captcha-authentication-vpn show Captcha authentication status on the VPN zone: Webadmin console: disabled User portal: enabled console> system captcha-authentication-global show Captcha I would like to install a SSL Certificate for my User Portal to avoid a Certificate Warning in the Browser by accessing the User Portal via Internet (https Support Portal; Sophos Community log in; Sophos Partners. Domain FQDN: test. You can be an authenticated user because you are using captive portal, Active Directory SSO, STAS, Sophos Authentication Client, etc. 1 Discussions User Portal SSL certificate problem. If you setup a authentication server (AD) in XG, you have to define the netbios and the FQDN. I tried with different browsers on both iOS and macOS User Portal should only be served on port 443 and only if you are going to an IP of the XG firewall itself (as opposed to going through the firewall to some other destination). I was able to log in once in order to get the qr code, but once the code is set up in the app, the login to the user portal no longer works. The user cannot connect thru the Sophos VPN client either. anyone can please give me some ideas i have tried to map the port 8443 to the user portal port 4443 and guiding Else If you or the business already has a public web site / server, you could just add a URL link on the company's web site that has the https://company XG user portal address, and have the employees go to the company's website and click on the link to send them to the XG user portal that way. - Please note that this list should only affect the user that configured it, the definition stated in the help page may be incorrect. If you call it user portal, webadmin or something else for SSLVPN only - It would have the same attack surface. We use AD authentication on the user portal and had recently upgraded from an SG to an XG. only sslvpn is. Learn more in the release notes. Follow this KB Article to SSH into the XG firewall: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility Select Option 5 (Device Management) > Option 3 (Advance Shell) A few days ago I was able to log in to the Sophos XG-210 firewall user portal to obtain the QR code to add the VPN account, and then log back in and get the SSL VPN client software with the config. xyz -> User Portal Login. 4) all are ok even though they are assigned to the WAN port so it seems the user portal and admin grab the first IP address assigned to the WAN zone. thanks Hi guys can i know how to access the user portal in XG version, as we know in SG we just exclude the port number and it will take us to the user portal but for XG. Hello. Hope is high that this will work out. ) The connection would be simple. This is what we see now, would like to be able to put my company logo and other information on it. What else do I need to set? Standalone login application for Sophos Central management UI. log. domain. I would advise you to put the access_server process in debug, replicate the issue and provide logs in debug. Partners blog; Hello, I'm using SFVH (SFOS 18. 5 MR3, v17. I tried to define UTM as a WebServer, change User Portal listening port to 4443 and make a rule to publish it, but no luck. However, unable to get to the See if you have a Business firewall rule to allow https/443 traffic, if you do you will need to change the port the User Portal uses from the Administration menu: Administration > Admin settings, then change the listening port of "User portal HTTPS port *" to a different port , 4443 as an example then click Apply. If you use only the OVPN File, you do not need the VPN portal to build up a connection. User; Site; Search; User; Hi nnyu: Thank you for reaching out to the Sophos community team. Under Administration -> Device Access, for the WAN zone we unchecked HTTPS and user Portal. I am not entirely sure what you mean when you say "captive portal" but I think we can both agree that the "exclude the data from accounting" only applies when you are an authenticated user and a user object. Also, make sure the User Portal is listening on Port 4443 and not 443/4445, (System >> Administration >> Admin and user settings) also try changing this to port 443 for testing (Created the security group to allow this), and finally, make sure User Hallo zusammen, gerade wollte ich mich beim User Portal anmelden, um für einen neuen Nutzer den VPN Client zu laden. And as Sophos Connect can fetch the config nowadays, the user portal did not get much Attention anymore from users. I am searching the web now since days and I cannot find a solution for the Sophos XG 210 to provide a user portal and SSL VPN to the internet and also hosting some external service. com:1443 (usernames are case sensitve usually all) 2. When using user portal users are added to the correct AD group. The two files in green are supplied by GoDaddy. Since updating to 18. Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. Login to your Sophos XG user portal at: https://portal. I've sorted out However, unable to get to the User Portal. 2. Management platform when i use this for user portal so they can check their quarantine report and submit unlock request for blocked website they will be directed to the internal IP address of the XG which not resolved in that certificate so they will have privacy Assuming owa is using and listen on 443, after changing XG user portal to something else, I would think it show / go to owa and not the XG user portal. I am well versed with Sophos UTM and just now learning the XG v 16. Two vulnerabilities in the User Portal of XG Firewall were recently discovered and responsibly disclosed to Sophos. Had we been informed of this vulnerability as soon as Sophos was aware of it, we could Hallo zusammen, ich habe folgendes Problem mit dem Userportal: Wenn ich von einem lokalen Rechner eine HTTPS Verbindung auf einen Server mache, der eine öffenliche PS: Ein user kann eine bestehende Konfiguration in der Regel aus SSLVPN kopieren (bei Sophos SSLVPN, nicht bei Sophos Connect). Most customer i know use it for the VPN Client download - Thats it. However, I am not able to access the User Portal on a public network using https://myXG public address. The user type is User, in the open group. Management platform. 2), and the VPN menu vanished from the user interface. On my machine when i go to user portal i see a black background, while on my friends sophos XG, I see a blue background on login screen. The reason why i was not able to pick the new installed certificate under Administration->Admin Settings->Port Settings for Admin Console->Certificate was caused by the fact that i missed to install the root CA and the Issuing CA for the new installed CA. Aber ich weiss nicht genau welcher Dienst den Port 443 belegt wie kann ich das herausfinden? Hatte davor das SSL VPN auf 443 und das Portal das scheint ihm nichts ausgemacht zu haben. 3 (in my case reconfiguring from scratch), I'm unable to download the configuration profile for iOS for the Sophos Connect VPN from the User Portal: When I click on the Install button, the system just logs me out of the User Portal. Wonderful. go to Administration > Device access and enable the user portal and HTTPS service for WAN zone. When i try. Can the same certificate serve both VPN's and the user portal? If the user portal was on https://remote. Also, it occurred to me tha the Sophos Connect client doesn't have a place to When we configure SSL VPN, each user can access the user portal and download their settings. I contacted our partner. So the User Portal is still external facing and a surface. The current setup (anonymized): - WAN IP address range from provider: 1. 0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5) wenn du das möchtest den Port 443 für das User Portal umsetzen nach 1443. I have a FritzBox(exposed Host) -> XG (dyndns + Userportal Port 443) -> LAN I've some problem to access the user portal, where if I create user authentication under Users, the username & password failed to log in, but if I create under Guest Users, the username & password can log in. 1. Most of them were API style attempts where I can see username and the password in the logged header and the source IP in the X-Forwarded-For header. Traffic is coming from zone WAN. Authentication > Services > Web Policy Actions for Unauthenticated Users (Captive Portal) User inactivity timeout: 3 Minutes. Now i want to test the radius implementation with a Windows Server 2012 R2 and NPS. Lt Device Access ist aber der Zugriff vom VPN auf das User Portal erlaubt: Woran liegt das? VG, Tobias We had the User Portal enabled on the WAN interface all last week so that the users could setup their new VPN software. But how can this users change there password ? If they go to the userportal they get : "Change password" feature is not applicable . Why can't users always log into the user portal? The portal page loads as if it is letting them in and they are then sent back to the login page. name. For doing this, it is reaching out to the VPN Portal first. You can access the user portal in the following ways: Browse to https://<Sophos Device IP Address>:443. A better management of OTP for separated services should be added on XG. 2. And when I try to log in it says Login Failed. What to do? console or thru RJ45. Damit kanst du in dien Router die Port 443 forwarden Hi Jason Etten,. yourdomain. At the moment, the firewall responds to every possible address: Client -> *. 0 Host is up but i can't access the user portal remotely so i can download the sophos vpn client . Select Option 5 (Device Management) > Option 3 (Advance Shell) Sophos Home portal; Support Tools. Lets build an example. User; Site; Search; User; Toggle Mobile menu; Community & Product Forums; Blogs; Partners; Events & Webinars; Getting Started; I have a Draytek router in front of the Sophos XG and all traffic forwards to the SXG. Bill_H over 4 years ago. Did i miss something? Habe es gerade auf 4443 gestellt den Port für das User Portal dann gehts. I would advise you to put the access_server process in debugging, replicate the issue and provide access_server logs in debugging. cheers, Oll Hi, I am completing the initial stages of a Fortinet to Sophos XG 230 firewall and have run into the latest issue. 3 Home user here. 0/29 - Default Gateway 1. PiHole DNS is on 10. Two users including myself are the only one using VPN on my network, how safe is it to disable the user portal at all? This website uses cookies to make your browsing experience better. 1 thru . Maybe I am missing something but users can not access the user portal from the WAN. Blue one: looks normal. You can Is it still true that we cannot remove unwanted items from the user portal like email in v20? remove "email" menu item from end user portal I wonder how many. org) at 2022-07-03 17:06 Mitteleuropäische Sommerzeit Nmap scan report for 10. Thanks. . On the contrary, users with option (a) =>they can log on to all computers of the domain, succeed to log in to Why am I unable to Disconnect a user who is logged into the Portal? When you mouse over the checkbox i dimmed out and cant be selected. I can connect from WAN to the Cyberoam using port 3443, using a dyndns address or the Pulbic IP address. Sophos Community. You might need to edit or create a port forwarding rule to route 443 to the owa server. B. please help. Network Definition erstellen (Network Group, z. I am not able to get this user to log into the portal. wir haben zwei Sophos durch einen SSL-VPN Tunnel verbunden. 1 MR-1 I have a problem with SOPHOS XG Home edition . Is that possible? Want to disable some items. Please validate if any local I can see several brute force attempts in /log/vpnportal. Please see here for more info from the User Portal help page. Sophos Community - Connect, Learn, and Stay Secure. I've accidentally tried to install that in the past and . Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20. User then gets bounced back to Portal login with a "Login Failed" message. The Sophos User portal can be used to allow your UTM clients access to functions such as Email quarantine, allowed items, and Remote access VPN setups. Valid SSL Cert is installed and has been selected as the cert for the XG. Thanks, Jeff Did Sophos change the user portal or am i missing something. Und selbst wenn ich SSL VPN ausschalte geht der 443 Port fürs User Portal nicht. Firmware version SFOS 17. How do clients download the SSL VPN client from the XG? Is there a webpage they must visit? If so, can the certificate protect this also? For example: In UTM you can disable certain features in User Portal - But the User Portal is still there. Sophos should absolutely not be dictating how things should be done by just doing it themselves and pushing out hidden hotfixes or changes which modify the functionality of Now I would like to access both admin on port 4444 and user portal on port 443 from WAN. XG will take this and verify this account to AD. THen get an XG portal window to enter the code but after clicking OK. They are unable to access “User Portal” or “Admin portal” from external and internal. However, when browsing to our public IP port 443, it still shows "User Portal". I had it activated for testing purposes weeks ago, but deactivated once we started to use the Firewall. Could you please let us know which user portal are you refereeing to? Is it authentication page for users to authenticate with Does anyone know of an API XML that will log a new user into the user portal? In short I'm trying to automate setting up new AD users. We got on with Sophos Support and noticed that the search query for the AD server Since User Portal is enabled on PORT2 on port 4443 we expected to be able to connect to user portal using https://port2:0-IP:4443 but we cannot. 0 GA through MR2 published on Sophos XG User Portal One time password. User; Some users use only the user portal to reach shared documents with the SMB bookmark . I have configured my XG firewall for VPN SSL Access. This thread was automatically locked due to age. In fact, only PING and SSL VPN are checked. I logged in to the User Portal, as a defined user, but arrived at a web page saying "OTP tokens for {username}". 1. 3 MR-3 The clients must access the User Portal Page like this: Client -> gateway. Due to too many restrictions in other (third party) networks, we decided to put the SSL VPN on port 443. But I can't connectto I've had luck using this with GoDaddy after creating my own private key via OpenSSL. The file in red is generated by you via OpenSSL. This could also be possible if you Hello together, i am testing the Sophos XG in Version 18 GA 354. FW (lan block 10. and I Hi Ganimede Dignan . Sophos XG is the gateway on 10. This morning we found many of our XG firewalls had the User Portal disabled on the WAN zone, causing problems for users trying to download the VPN client while working. I am just trying to secure my user portal by assigning a url and applying a SSL Wildcard Certificate on the Sophos XG 330. Regards, Hi all, i searched the community for any posts about customizing user portal menu Items. I was able to convert the PFX and private key that the RAPID SSL gave me and applied it to the FW. Sophos XG WAF => NGINX => User Portal. I tried various method. 3. It was working till fine till yesterday but suddenly we can not able to login on user portal. 1). pjwc ewzhq ltrijmq hvol afk giyzi pmva mioa ofsznl szbn hcmz dwg ssefmbpm asihbz qlxxpfdo