City of charlotte water 37 monthly increase for the typical customer). This work includes several updates and repairs along several sections of water transmission main and associated distribution mains. Vital information on water leaks, water outages, and managing emergency water situations. Use one of the online, phone, or in-person payment options instead. This service is provided by BS&A Software for the City of Charlotte, Eaton County. Passport. A fee of $1. We have a wide range of careers available, from working in the field to administration and project managers. Example: If your address is 1234 Elm St. You will need the Utility Account Number and the Service Address “Street Number” located on the Charlotte Water bill you want to pay. We are building a team with a passion for service, continual learning and shared growth. As part of this process, there will be an opportunity for public review and comment. Mar 13, 2023 · With more than 4,500 miles of drinking water pipe, there is always something to fix. m. Easements; Programs Sub-menu. Residents can also submit service requests online 24 hours a day. If this is your first time accessing your Charlotte Water account online, please start by registering a username. Dial 311 or 704. Charlotte water is maintaining existing 0:28 pipes and adding new ones when there's a 0:31 water leak or wastewater spill Charlotte 0:33 water fixes it and that means crews may 0:35 be working in your neighborhood or even 0:37 on your property to make repairs 0:39 Charlotte water must go where the pipe 0:41 is and that's underground sometimes Jun 5, 2024 · Do not mail cash – for security reasons, Charlotte Water cannot accept cash payments by mail. 75% which equates to a $4. FINANCIAL HIGHLIGHTS Jun 11, 2024 · The city’s water provider, Charlotte Water, offers several convenient payment options to fit different needs and preferences. Screen Reader 2024 Water Quality Report (PDF, 74KB) Water Quality Reports. See full list on waterzen. The projects featured on the CIP Dashboard are part of the City of Charlotte’s Capital Investment Plan, a long-range investment program designed to meet the The City of Charlotte, NC provides essential utilities such as water and solid waste management to 800,000+ residents, championing sustainability and access to clean, affordable water. Call 311 or 704-336-7600 for water-related issues or other County/City services. e. Storm Water. Our scientists and water quality professionals perform more than 170,000 tests per year on regulated and unregulated contaminants. Even after the 311 Call Center is closed customers can say or select ‘water emergency’ to reach our dispatchers 24/7. 47 monthly increase for the typical customer). Charlotte Water is funded solely by water and sewer rates. Log in to the Charlotte Water Bill Payment Portal. Shortly thereafter, Charlotte Water launched it’s Pipeline Academy programs. CharMeck 311 provides information and services for customers in the City of Charlotte and Mecklenburg County, including Charlotte Water. Sanitary Sewer Overflows (SSOs) Biosolids; Conservation; Smart Sep 8, 2023 · As the largest public water and wastewater utility in the Carolinas, Charlotte Water (CLTWater) serves over a million customers in the City of Charlotte and greater Mecklenburg County, including the towns of Matthews, Mint Hill, Pineville, Huntersville, Davidson, and Cornelius. We would like to show you a description here but the site won’t allow us. city of charlotte organization city departments city manager’s office aviation department haley gentry charlotte area transit system john lewis, jr. Charlotte Water Welcome to Charlotte Water! You can view and pay your water bill through this secure website. Charlotte Water has a CLTWater Cares program which includes a number of customer assistance programs. Charlotte Water is the largest public water and wastewater utility in the Carolinas, serving more than a million customers in the City of Charlotte and greater Mecklenburg County -- including the towns of Matthews, Mint Hill, Pineville, Huntersville, Davidson, and Cornelius. Flush out water heater according to manufacturer's website or owner's manual if needed (if you experience cloudy or discolored water when running hot water). 7600 for assistance. Charlotte-Mecklenburg Storm Water Services is currently in the process of updating the Storm Water Design Manual. Plat or subdivision maps are to be sealed by a surveyor and approved by a review Water Quality Sub-menu. "Design Manual") has now been released and available for use here. Contact Us Services by Phone. CharMeck 311 is open Monday through Friday from 7 a. Charlotte Water has partnered with HomeServe USA to offer an optional solution to eliminate the high cost and stress of unexpected repairs to water and sewer lines. Storm Water Services’ mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. See how the city protects and improves the quality of local waterways, and invests in infrastructure to mitigate flooding. Charlotte Water information for starting or stopping service. S. Overview of Charlotte Water Storm Water Services. Jun 30, 2023 · Charlotte is a rapidly growing city, in an equally rapidly expanding region. Charlotte Water awards contracts related to improvement, maintenance, and construction of the City's water and wastewater main systems, water, and wastewater treatment plant upgrades and expansions, and related equipment purchases in addition to numerous contracts for commodities and services ranging from engineering to landscaping. Charlotte A Swim Advisory is issued by Charlotte-Mecklenburg Storm Water Services, in conjunction with the Mecklenburg County Health Department, when a natural body of water is considered a public health threat for swimmers. Project Goals. , enter "1234". When water puddles up on top of the soil, pollutants can drop out of the water. For water services please call 3-1-1. For information, please visit the Storm Water Services Public Comments webpage. City departments supported include Solid Waste Services, Storm Water, Charlotte Mecklenburg Police Department, Charlotte Water, Neighborhood & Business Services and Charlotte Department of Transportation. If water doesn't clear up within 15 minutes, call 311 or 704. a. The report, mailed to Mecklenburg County homes in June, details water sources, over 170,000 annual tests, and safety updates on lead, copper, and forever chemicals. Yes, you can view and pay your water bill online by logging into Charlotte Water's payment portal. org Run cold water from inside faucets and bathtub spigots until water is clear or up-to 15 minutes. These specially crafted programs seek to develop and support a pipeline of future workers with the skills and abilities needed to fill entry-level positions in water This program provides for complete Charlotte Water funding of residential water and sewer street main extensions for the purpose of providing access to public utilities when the private system(s) result in a health risk to the occupant and/or the general public. Using creative approaches and community input to develop projects that move Charlotte forward, the Capital Investment Plan focuses on addressing our community’s infrastructure needs. 1. com Search for your utility billing record by account number, name, address, parcel number, or customer ID and make a payment online. Any water outage (planned or unplanned) Sanitary sewer spills into recreational waters (notify the immediate lake cove the spill is in and the next downstream cove) or; 1,000 gallons into a surface water (downstream from the spill) Any water quality concerns (i. Water Quality Sub-menu. statements of Charlotte Water, an enterprise fund of the City of Charlotte. They should be easily interpreted by anyone who views them. Charlotte Water no longer maintains a list of approved Smart Controllers (Weather-Based Irrigation Controllers). Paying In Person. Charlotte Water Cares; Education Sub-menu. Latest Design Manual New Design Manual 2025. charlotte communication & marketing jason schneider charlotte department of transportation debbie smith charlotte fire department chief reginald johnson charlotte planning, design & development . The State Supreme Court declined to take up the case. Capital Improvement Projects Connect+Learn+Explore Overview The Capital Improvements Projects (CIP) Dashboard is an interactive map that allows Charlotte residents to find more information about capital projects in their communities. 4 5C. The bill payment portal is where Charlotte Water customers can go to pay their bill, set up recurring payments, choose paperless billing and more. Answers to frequently asked questions about parking in Charlotte. This MD&A should be read in conjunction with the Financial Statements and Notes that follow. Water (5. Either way, an active floodplain helps remove pollutants and makes the water quality better. Explore career and contract opportunities and learn about the benefits of joining our dedicated team of professionals committed to providing safe and reliable water and wastewater services to Charlotte and Mecklenburg County residents. Contact Charlotte Water by dialing 311 or 704-336-7600 and ask for "water move in or move out" between 7:00 a. There are no convenience fees to use the bill payment portal. 1This easement is NOT to be recorded between the property owner and Charlotte Water 2(City of Charlotte), Charlotte Water does not have the authority to acquire or condemn 3for the private service or lateral easements. 9% which equates to a $0. If you don't have an account yet, register. It's linked to your Charlotte Water account. The latest Revision 1 of the Water and Sewer Design and Construction Standards (a. boil water, do not use, or low water pressure advisory) Charlotte Water is the largest water and wastewater utility in the Carolinas, serving more than a million customers in Mecklenburg County. Work For Us. City of Charlotte Zoning Ordinance Chapter 10: Overlay Districts (Effective date prior to May 31, 2023) City of Charlotte UDO Article 23 Water Supply Watershed Protection (Effective June 1, 2023) Town of Cornelius Land Development Code Chapter 11 Watershed Protection Administration Jun 2, 2025 · Charlotte Water has published its 2024 Drinking Water Quality Report, showing zero violations and continued delivery of safe, high-quality water to over one million customers. Customers can help by calling 311 or 704-336-7600 when they see or suspect a water leak or water main break. k. Sanitary Sewer Overflows (SSOs) Biosolids; Conservation; Smart Steps to allow pop-ups - Safari > Preferences > Websites > Pop-up Windows > Select allow popup for mycitizenservicestest. Additional information may be found on the City of Charlotte Land Development website. We believe that diversity is the key to serving our community with integrity, justice and equity and we seek to create a workforce that reflects Charlotte is a young city, and lead in our infrastructure is primarily a plumbing challenge when lead enters drinking water from old private lead service line pipes. Examples of conditions that may cause an Advisory include a sewage spill, a chemical spill, Harmful Algal Bloom (HAB) or unsafe Water. The information contained herein pertains to the financial performance of Charlotte Water for the Fiscal Year (FY) ended June 30, 2023. Investments in vital resources and infrastructure will not only support that growth but allow everyone to have a quality of life that is only capable through access to a safe, clean and reliable water system. and 7:00 p. See how this project will help you track your water usage, spot leaks, and improve customer service. Welcome to Charlotte Water Make your one-time payment in a few simple steps. Stream now on our landing page, or watch on Spectrum Channel 16 or U-verse Channel 99. As Built Design Requirements Charlotte Water's Record Drawing Submittal Requirements. Annual rate increases are needed to effectively maintain, improve, and expand Charlotte's aging water and wastewater infrastructure. charlotte water cares program Resources are available for families in need. We ask that you follow these standards and any additional information in our Water and Sewer Policies, Procedures, Standards, and Specifications Manual for proper submittal processes. The City of Charlotte, Charlotte Water Launched its first Water Apprenticeship in June 2018. 2. CharMeck 311 serves as the customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County. Storm water (4. Contracting Opportunities. The street number where you are using the Charlotte Water service. Jun 10, 2024 · To support the continued growth of the city and invest in critical infrastructure, the proposed budget includes three service fee increases: Solid waste ($0. Charlotte-Mecklenburg Storm Water Services is a joint municipal/county stormwater utility that includes the City of Charlotte, the surrounding towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill and Pineville and Mecklenburg County. The utility has operated since 1889 and maintains over 9,000 miles The City of Charlotte and the towns within Mecklenburg County have customized the PCSO to fit their specific needs, but they all share a similar base and intention that was developed through the regional stakeholder process. A Message from Charlotte Water Welcome to Charlotte Water Make your one-time payment in a few simple steps. Monday through Friday. Pay water bill; Request water to be turned on or off; Change addresses (moving) Check account current balance; Report a water leak or sewer spill Charlotte Water is excited to announce that for another year, your drinking water meets and exceeds state and federal drinking water standards, with zero water quality violations. – 7 p. Consistent with our position of supporting EPA "Water Sense" Labeling for weather-based irrigation controllers, we will only be accepting EPA Water Sense approved controller for meeting requirements of the Smart Irrigation Rate Water Quality Sub-menu. In compliance with the recently strengthened Lead and Copper Rule, Charlotte Water has embarked on a comprehensive, multi-year effort to increase lead testing, inventory pipe The City of Charlotte’s Capital Investment Plan is a long-range investment program designed to meet the needs of our growing community. How do I get water turned on in my name? Contact us by telephone - Dial 311 or 704. 78 monthly increase). Charlotte Storm Water Services is located at the One Water Facility, 4100 West Tyvola Road. Charlotte is a rapidly growing city, in an equally rapidly expanding region. Stabilize eroding stream banks. Citywide Projects Portal The Charlotte Water Materials and Methods Committee (“MMC”) is tasked with reviewing requests to evaluate new product submission and materials requests. Water Quality Reports; Lead and Copper; Unregulated Contaminants; Treatment Process; Recycled Water; River Source Water; Charlotte Water IBT; Fixes & Troubleshooting; Projects Sub-menu. Each of the 1,200 Charlotte Water system employees Jan 20, 2023 · State courts disagreed with city staff’s belief that Charlotte Water had the authority to charge a system development fee prior to 2017. Charlotte Department of Transportation (CDOT) CDOT is committed to enhancing the driving, bicycling, and walking experience through planning, operating, and maintaining the city's transportation choices for residents 4 hours ago · See live coverage of Charlotte City Council, county commission, school board meetings, live city events, announcements, and emergency services briefings. Charlotte Water is participating in the City of Charlotte Land Development enhanced review program, allowing customers to pay fees in addition to standard review fees for an enhanced plan review. 7600 to:. 2024 Water Quality Report (PDF, 5MB) 2023 Water Quality Report (PDF, 4MB) 2022 Water Quality Report (PDF, 15MB) 2021 Water Quality Report (PDF, 696KB) 2020 Water Quality Report (PDF, 348KB) 2019 Water Quality Report (PDF, 3MB) 2018 Water Quality Report (PDF, 6MB) Charlotte Water is the largest public water and wastewater utility in the Carolinas, serving more than a million customers in the City of Charlotte and greater Mecklenburg County -- including the towns of Matthews, Mint Hill, Pineville, Huntersville, Davidson, and Cornelius. Team Charlotte is a diverse 8,000 plus team working 24/7 to serve the 15th largest city in the United States. A valid Charlotte-Mecklenburg City-County Services bill account number. Sanitary Sewer Overflows (SSOs) Biosolids; Conservation; Smart City of Charlotte. The city improves the public storm drainage system and addresses surface water quality needs of unnamed tributaries draining less than one square mile. Customers are charged a volumetric rate for water and sewer use in addition to fixed and availability fees. Most customers do not know they are responsible for the water and sewer lines running to their homes. 10 is charged by KUBRA EZ-PAY for this service. View regular news updates, educational programs, and original Charlotte stories. Taken by Cam Coley, employee City of Charlotte, Charlotte Water. In this comprehensive guide, we’ll walk through all the ways you can pay your Charlotte Meck water bill. Charlotte Water's goal is to have all our record drawings accurate, informative, and consistent. 336. Smart Irrigation Information about Charlotte Water's smart irrigation program. 7600 Wastewater. Parking in Charlotte. You can also pay your City of Charlotte water bill in person at one of these locations: Charlotte Water main office – 5100 Brookshire Blvd, Charlotte, NC 28216 Leads major communication efforts for the City of Charlotte and supports community outreach needs for several city departments. passport application with the City Clerk's Office. Submit your U. Request a Service Charlotte Water (CLTWater) completed a Water Transmission Main assessment, which identified various improvements and repairs that are needed to optimize the function and resiliency of the existing water transmission system. Dec 1, 2022 · Learn how Charlotte Water is updating your water meters with a newer, advanced water meter reading system that sends updates to the cloud every 15 minutes. For example, the City of Charlotte has incorporated additional requirements, such as: When water infiltrates into the soil, the soil acts like a filter and removes pollutants. crqc jdx spyszh lxrojz fqhgis bgvtj jyaks emgv fsuvet vlgls